Legal
Acceptable Use Policy
Rules for using Docuplate responsibly and lawfully.
Last updated: June 5, 2026 · [email protected]
1. Purpose
This Acceptable Use Policy (“AUP”) supplements our Terms of Service. It applies to all users, API consumers, and integrations (including no-code platforms such as Bubble or Webflow connected via automation tools).
2. Prohibited uses
You may not use the service to:
- Violate any applicable law in Australia or elsewhere, including privacy, spam, and consumer protection laws
- Generate or distribute fraudulent, deceptive, or misleading documents
- Process personal data without a valid legal basis and required notices
- Infringe copyrights, trademarks, or other intellectual property
- Distribute malware, phishing content, or unsolicited bulk messages
- Harass, threaten, or discriminate against individuals or groups
- Send unsolicited commercial electronic messages in breach of the Spam Act 2003 (Cth) or similar laws
- Attempt to probe, scan, or breach our systems or other networks
- Circumvent authentication, rate limits, plan quotas, or billing controls
- Share API keys publicly or embed them in client-side browser code
- Overload the service with unreasonable automated traffic or denial-of-service patterns
- Resell or sublicense the service without our written permission
3. Content standards
Templates, images, and JSON you submit must be lawful and appropriate for your intended recipients. You are responsible for regulatory compliance in your industry (e.g. invoicing rules, tax disclosures, healthcare or financial document requirements).
Do not upload PDFs or images containing illegal material. We may remove content and suspend accounts that violate this policy.
4. API and automation
Server-to-server API use is required. Call the generation API only from trusted backends, automation platforms with secret storage, or middleware you control, not from public website JavaScript. Monitor last used timestamps on API keys and revoke unused or compromised keys promptly.
5. Enforcement
We may investigate suspected violations, remove content, throttle API access, revoke keys, suspend accounts, or terminate service without refund where permitted by law and our Terms. Report abuse to [email protected].
6. Changes
We may update this AUP. Continued use after changes constitutes acceptance of the revised policy.
This document is provided for transparency and operational clarity. It is not legal advice. Consider having an Australian lawyer review these terms for your entity structure, state of registration, and obligations under the Privacy Act 1988 (Cth), the Australian Consumer Law, and other applicable Australian law.